1. CONTRACT BETWEEN CUSTOMER AND Casa Alegre Tours (AtitlanTour.com)
By using these web pages the customer accepts the terms and conditions as well as the information on them. The customer accepts that he/she will not use the information obtained here for forbidden or unlawful purposes or activities. If you do not agree with the terms and conditions, you are asked not to use these web pages.
2. USE OF INFORMATION AND PRIVACY PROTECTION
3. BOOKING INQUIRY
During the booking process the user of our web pages is asked to complete a booking inquiry containing some contact details (names, telephone number and home address, date of birth and e-mail address). These details are used solely for the purpose of contacting the customer. They will be used by and will be accessible to partners only, i.e. contractors, like hotels and agents, in order to deliver documents and carry out the services. Information relating to payment is under special protection and will only be accessible to banks or credit card companies in order to authorize the payment.
4. LOG DATABASES
We use IP addresses in order to analyze trends, to process webpages, to track customer flow and collect wider demographic data. IP addresses are not related to any personally identifiable information whatsoever.
By providing us with your contact details, such as name and e-mail address, you make it possible for us to send you newsletters. However, you will always be in a position to remove yourself from the mailing list.
These web pages are taking all necessary measures to protect customer personal information. Entering confidential information via these web pages is protected on-line and off-line. If customer confidential information (such as personal information) is required on our registration form, it is encrypted and protected by the SSL protocol. During the stay on a protected web page, the padlock icons at the bottom of Internet browsers, like Mozilla Firefox or Google Chrome, are locked as opposed to unlocked or open icons during a normal search of our web page. Besides using SSL encryption in order to protect customer information on the Internet, we are making every effort to protect the same information off-line. Access to all customer information, not only to the aforementioned confidential information, is limited. The confidential information is accessible only to employees who need them in order to provide the requested service.
8. AMENDMENTS /UP-DATES TO PERSONAL DETAILS
If a customer’s personal details (like the post code) have changed or if he/she does not wish to use our services any longer, we make it possible for the customer to amend, up-date or remove his/her personal details that are in our possession.
9. INFORMATION ABOUT CHANGES
10. LIMITATION TO PERSONAL, NON-COMMERCIAL USE
These web pages are intended for customer personal, non-commercial use. Users are not allowed to exchange, copy, disseminate, display, release or in any other manner whatsoever transfer or sell any information, service or product displayed on these pages without a written consent of Casa Alegre Tours
Sources of photos used on the website of the agency Casa Alegre Tours:
– an photo/video/documentation archive from agency Casa Alegre Tours
– Guatemala Tourism Board INGUAT free access documentation and other Institutions regulated by
11. POLICY MODIFICATIONS
12. COMMENTS AND QUESTIONS